Contact
Us
Frequently Asked
Questions
How do I make an order?
Go to the website, click on create an account, submit your documents- you will receive your login credentials, log-in, select products and quantities & then submit to confirm your order & pay.
How do I make a payment?
- Mobile money- Orange Money or Africell Money.
- Bank transfer- to our UBA or ECOBANK Accounts.
- Cheque to LifeCheck Healthcare Solutions Limited.
Can I make payment on Delivery?
Yes you can but ONLY after your first ten (10) orders. All initial orders should be paid for upfront to confirm delivery.
When do I receive my order?
Delivery schedule varies depending on the product. This is communicated through the app & you will receive notifications on order status that you can also track on the app.
Can I request for speciality drugs or products that are not available on the website?
Yes you can- This can be done through the lifecheck for healthcare providers special imports portal on the website.
How do I return Products?
Refer to the returns policy on the terms and conditions page.
How can I Purchase items in bulk?
Contact the sales person that signed you up or email:info@lifechek.coor call/text:+232-78717459
How do I report an ADR?
Send an email to adverseevents@lifechek.co indicating; Name, Gender, Age, Phone Number, Product & Description of the adverse event.
Reach out to us
Any question or remarks? Just write us a message!